Return & Refund Policy

At BuyCliq, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

Return Eligibility

You may request a return if:

  • You received a damaged product.
  • You received a defective product.
  • You received the wrong item.
  • The product is significantly different from its description.

To be eligible for a return, the item must:

  • Be unused and in its original condition.
  • Be returned in its original packaging.
  • Be reported within 7 days of delivery.

Non-Returnable Items

The following items are generally not eligible for return:

  • Products damaged due to misuse or improper handling.
  • Items returned without original packaging.
  • Personal care or hygiene products (if applicable).
  • Customized or personalized products.
  • Clearance or final sale items.

Return Request Process

To initiate a return, please contact our support team with:

  • Order number
  • Product name
  • Reason for return
  • Photos or videos showing the issue (if applicable)

Our team will review your request and provide further instructions.

Refund Policy

Once your return request is approved and the returned item is received and inspected, we will process your refund.

Refunds will be issued to the original payment method used during purchase.

Refund Processing Time

  • Approved refunds are typically processed within 5–10 business days.
  • Depending on your payment provider or bank, it may take additional time for the refund to appear in your account.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with supporting photos or videos.

We will work to resolve the issue as quickly as possible through replacement, exchange, store credit, or refund where applicable.

Order Cancellation

Orders may be cancelled before they are processed and shipped.

Once an order has been dispatched, cancellation requests may not be possible.

Contact Us

For return, refund, or cancellation requests, please contact us:

BuyCliq
📧 Email: support@buycliq.in
📞 Mobile: +91 85270-1568
🌐 Website: https://buycliq.in

Our support team will be happy to assist you.

Smart Shopping. Easy Living.