Privacy Policy

Privacy Policy
Last updated: 21 October 2026

At BuyCliq, we value your privacy and are committed to protecting your personal information. BuyCliq is operated by ADVIYA CONSULTANCY AND TECHNOLOGIES PRIVATE LIMITED ("we", "us").

Information We Collect

When you visit or make a purchase from our website, we may collect:

  • Name
  • Phone number
  • Email address
  • Shipping and billing address
  • Payment information (processed securely by our payment partners; we do not store your full card details)
  • IP address, device and browser details
  • Information about how you use our site, such as pages viewed, products viewed and items added to your cart

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate order updates
  • Provide customer support
  • Improve our website and services
  • Show relevant advertising (see "Advertising and Tracking" below)
  • Prevent fraud and unauthorized transactions
  • Comply with legal, tax and accounting obligations

Sharing of Information

We do not sell your personal information.

We may share information with:

  • Payment gateways
  • Shipping and logistics partners
  • Advertising and analytics providers, such as Meta and Google
  • Our online store platform (Shopify) and other service providers helping us operate the website

We may also disclose information when required by law. Some of these providers may process information on servers outside India.

Cookies

We use cookies to enhance your browsing experience and analyze website traffic. You can control or delete cookies through your browser settings or through the cookie banner on our site, where shown.

Advertising and Tracking

We use cookies and tools such as the Meta (Facebook) Pixel to understand how visitors use our site and to show relevant ads on platforms such as Facebook, Instagram and Google. These tools may collect and share with the advertising platform information about your visit, such as pages viewed, products added to your cart and purchases made, and may use identifiers such as your email address or phone number (shared in a protected form) to match you to your account on that platform.

You can limit this by:

  • Changing cookie settings in your browser or through our cookie banner
  • Managing ad preferences in your Meta account and in your Google Ads settings
  • Unsubscribing from marketing emails using the link in any email we send

How Long We Keep Your Information

We keep your information only for as long as needed for the purposes described in this policy:

  • Order and payment records: kept for as long as needed to fulfill your order, handle returns, refunds and complaints, and meet legal, tax and accounting requirements.
  • Customer support records: kept for as long as needed to resolve your request and handle any follow-up.
  • Marketing and advertising data: kept until you unsubscribe, withdraw your consent or ask us to delete it, unless we need to keep it for legal reasons.
  • Cookies and similar technologies: kept for the period set by the cookie provider or until you delete them in your browser.

When information is no longer needed, we delete it or anonymize it.

Data Security

We implement reasonable security measures to protect your data. However, no method of transmission over the internet is 100% secure.

Your Rights

You may ask us to:

  • Give you access to the personal data we hold about you
  • Correct data that is inaccurate or incomplete
  • Delete your personal data
  • Stop using your data for marketing, or withdraw a consent you previously gave

To make a request, email support@buycliq.in with your name, the email or phone number used on your order, and what you would like us to do. We may ask you to confirm your identity before acting on a request. We aim to respond within 30 days. We may keep some information where the law requires it, for example order and tax records.

Grievances

If you have a complaint about how your data or your order has been handled, you can contact our Grievance Officer using the details on our Contact information page. We acknowledge complaints within 48 hours and aim to resolve them within one month.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last updated" date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

BuyCliq
📧 Email: support@buycliq.in
📞 Phone: +91 85270-15648
🕒 Monday – Saturday, 10:00 AM – 6:00 PM IST

We are committed to protecting your privacy and ensuring a safe shopping experience.